1. SHIPPING POLICY
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States or Internationally using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Items in stock will typically ship out in 2-3 business days.
a. Shipping Charges Our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax.
b. International OrdersProducts can be shipped to international destinations. If you would like to discuss international ordering options please submit a message to us from the Contact Us page.
2. RETURN, EXCHANGE POLICY, CANCELLATIONSOur goal is to ensure your complete satisfaction with your purchase.
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 15 of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.
If the following conditions are not met SmittyGear reserves the right to charge 15% restocking fee or refuse the return.
the items must be returned for refund or exchange within 15 days of original purchase
items and packaging must be received in new condition
the original manufacture's packaging must not be damaged
packaging must include all original items, manuals etc.
Return Authorization Number must be clearly marked on the shipping box
return package must include copy the original invoice or sale receipt
Before returning package please contact SmittyGear to receive a Return Authorization Number (number to be placed on returning package).
If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.
© 2014 SmittyGear and its subsidiaries.